ph01 Casino – Privacy Policy

1. Who We Are

1.1 This Privacy Policy is issued by ph01 Casino ("ph01," "we," "us," "our"), the operator of the online gaming platform accessible at ph01.vip. ph01 is the data controller responsible for the personal data of players and visitors collected through the ph01 platform.

1.2 ph01 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.

1.3 By registering an account or using any part of the ph01 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

2.1 Registration Data. When you create a ph01 account, we collect: full name, date of birth, Philippine mobile number, email address, and a username and password of your choosing.

2.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we collect copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID), proof of address, and a selfie photograph for identity verification purposes.

2.3 Financial Data. We collect information about your deposits and withdrawals, including GCash account references, PayMaya (Maya) account references, and Philippine bank account details (account name and number) as necessary to process transactions. We do not store full payment card numbers.

2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets, wins, losses, and bonus transactions associated with your ph01 account.

2.5 Technical Data. We automatically collect certain technical information when you access the ph01 platform, including: IP address, device type and operating system, browser type and version, session timestamps, and pages visited. This data is used for security monitoring, fraud prevention, and platform optimization.

2.6 Communications Data. If you contact ph01 support via live chat or email, we retain records of those communications to assist with your query and to improve our support services.

2.7 Responsible Gaming Data. If you use ph01's responsible gaming tools (such as deposit limits, self-exclusion, or cooling-off periods), we record these preferences and restrictions to enforce them consistently across your account.

3. How We Use Your Personal Data

3.1 ph01 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your ph01 account;
• Identity verification: To verify your age (21+) and identity in compliance with PAGCOR and Philippine AML regulations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers;
• Service delivery: To provide access to games, bonuses, promotions, and customer support;
• Legal compliance: To comply with applicable Philippine laws, including RA 10173, the Anti-Money Laundering Act (AMLA), and PAGCOR regulatory requirements;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized account access;
• Responsible gaming: To enforce responsible gaming restrictions and self-exclusion requests;
• Platform improvement: To analyze usage patterns and improve the ph01 platform's performance, features, and user experience;
• Communications: To send you account-related notifications, security alerts, and (where you have opted in) promotional communications.

4. Legal Basis for Processing

4.1 ph01 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and ph01 (i.e., to operate your account and provide gaming services);
• Legal obligation: Processing is required to comply with applicable Philippine laws, including KYC/AML obligations and PAGCOR regulatory requirements;
• Legitimate interests: Processing is necessary for ph01's legitimate interests in fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Where required by law, ph01 will seek your explicit consent before processing your data for specific purposes (such as marketing communications). You may withdraw consent at any time.

5. Data Sharing & Disclosure

5.1 ph01 does not sell, rent, or trade your personal data to third parties for marketing purposes.

5.2 ph01 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash (GXI), PayMaya (Maya Philippines), and Philippine banks, to process your deposits and withdrawals;
• Game providers: Licensed game software providers (such as Pragmatic Play, PG Soft, Jili) who supply the games available on the ph01 platform. These providers may receive anonymized or pseudonymized session data for game integrity purposes;
• KYC/AML service providers: Third-party identity verification services used to assist with KYC compliance;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory directive;
• Law enforcement: Philippine law enforcement agencies, where ph01 is legally required to disclose information in connection with a criminal investigation or court order;
• IT and security service providers: Third-party providers who assist ph01 with platform hosting, security monitoring, and technical operations, under strict data processing agreements.

5.3 All third parties with whom ph01 shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and ph01's data processing standards.

6. Cookies & Tracking Technologies

6.1 ph01 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help ph01 recognize you, maintain your session, and remember your preferences.

6.2 ph01 uses the following categories of cookies:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core functionality (e.g., session management, login state);
• Analytics cookies: Used to understand how players use the ph01 platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and anonymized;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

6.3 You may control cookie settings through your browser preferences. Note that disabling essential cookies may impair your ability to use the ph01 platform.

7. Data Security

7.1 ph01 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls limiting data access to authorized personnel only, regular security audits and penetration testing, and multi-factor authentication for administrative access.

7.2 While ph01 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. ph01 cannot guarantee absolute security but is committed to maintaining industry-standard protections and responding promptly to any security incidents.

7.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph01 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.

8. Data Retention

8.1 ph01 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations;
• KYC documentation is retained for a minimum of five (5) years following the end of the business relationship;
• Communications records are retained for two (2) years;
• Technical and log data is retained for up to twelve (12) months.

8.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ph01 will securely delete or anonymize the data.

9. Your Rights Under RA 10173

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph01:

• Right to be informed: The right to know what personal data ph01 collects and how it is used;
• Right of access: The right to request a copy of the personal data ph01 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to ph01's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for specific purposes, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

9.2 To exercise any of these rights, please contact ph01's Data Protection Officer (DPO) using the contact details in Section 13. ph01 will respond to your request within thirty (30) days.

10. Children's Privacy

10.1 The ph01 platform is strictly intended for adults aged 21 years and older. ph01 does not knowingly collect personal data from individuals under the age of 21. If ph01 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be suspended.

10.2 If you are a parent or guardian and believe that your child has registered on the ph01 platform, please contact ph01 support immediately at [email protected] so that we can take prompt action.

11. Third-Party Links

11.1 The ph01 platform may contain references to third-party services such as payment providers (GCash, PayMaya, Philippine banks). ph01 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with your ph01 account.

11.2 ph01 does not embed third-party advertising networks or social media tracking pixels on its platform. Your browsing activity on ph01.vip is not shared with social media platforms for advertising purposes.

12. Updates to This Privacy Policy

12.1 ph01 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, ph01 will notify registered players via email or an in-platform notification prior to the changes taking effect.

12.2 The effective date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the ph01 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

12.3 If you do not agree with any changes to this Privacy Policy, you should cease using the ph01 platform and may request account closure by contacting ph01 support.

13. Contact & Data Protection Officer

13.1 ph01 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

13.2 If you are not satisfied with ph01's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

Last updated: January 1, 2026. This Privacy Policy supersedes all previous versions.